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FAQS

Questions & Answers.

What does Lumna do?

We are a London-based digital studio offering nine connected services: SEO, web design, social media, creative design, advertising management, mobile apps, custom software, product design and analytics. You can use one service or combine several under a single team.

With a short conversation about your goals, audience and timeline. We then send a written proposal with scope, deliverables, milestones and costs, so you know exactly what is included before any work begins.

It depends on scope. A focused campaign or audit can take a few weeks, while a full website, app or software build is planned in phases over several months. Every proposal includes a realistic timeline agreed with you.

Projects are quoted individually based on scope, and ongoing services such as SEO, social media or ads management are offered as monthly retainers. You receive a clear, itemised quote with no hidden extras.

Yes. Once the project is paid for, you own the final designs, content and code we create for you. Accounts for domains, hosting, analytics and ad platforms are set up in your name wherever possible.

Absolutely. We regularly work alongside in-house marketers, developers and other partners, and we adapt to the tools and processes you already use.

Yes. We offer ongoing maintenance, optimisation and reporting so your website, app or campaigns keep improving after launch rather than standing still.

Use the form on our contact page or call us. Tell us a little about your project and we will arrange a time to talk it through.

SEO

Web Design

Social Media

Advertising

Apps & Software

9

Specialist services
under one roof

UK

Studio based in
Covent Garden, London

360°

Search, social, ads,
web and software

Why Lumna

A–Z

From strategy and design
to launch and growth.